Descriptive Problem Summary:I tried purchasing a subscription for a subscription to the game teridal. When I brought it, an error code came up saying my transaction couldnt be processed and I STILL was billed.Proof:http://img714.imageshack.us/img714/2188/69025747.jpg. Can you resolve this? I am not payying for another subcscription.I am upset.
Numbered Steps to Reproduce Problem:Go to teridal subscription. Purchase 12 dollar for a year
Code Snippet (if applicable) to Reproduce Problem:
Expected Results:Subscrition in teridal
Actual Results:Nothing
Does the problem occur:Only did once
Every time? Or how often?
In other games?
In other user accounts?
On other computers?
When does the problem NOT occur?
Did the problem NOT occur in any earlier versions? If so, what was the last version that worked? (Visit http://www.byond.com/download/build to download old versions for testing.)
Workarounds:
ID:97535
Jun 26 2010, 2:44 pm (Edited on Jun 26 2010, 2:53 pm)
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Not a bug
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Jun 29 2010, 8:49 am
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That transaction did not come through on our end (that is, we never received the $12). According to the picture you provided, it is "pending". Please contact the support for your gift-card to see what this status means.
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BTW, better to deal with this sort of report at http://www.byond.com/support/
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