ID:97535
 
Not a bug
BYOND Version:470
Operating System:Windows XP Home
Web Browser:Firefox 3.6.4
Applies to:Website
Status: Not a bug

This is not a bug. It may be an incorrect use of syntax or a limitation in the software. For further discussion on the matter, please consult the BYOND forums.
Descriptive Problem Summary:I tried purchasing a subscription for a subscription to the game teridal. When I brought it, an error code came up saying my transaction couldnt be processed and I STILL was billed.Proof:http://img714.imageshack.us/img714/2188/69025747.jpg. Can you resolve this? I am not payying for another subcscription.I am upset.

Numbered Steps to Reproduce Problem:Go to teridal subscription. Purchase 12 dollar for a year

Code Snippet (if applicable) to Reproduce Problem:


Expected Results:Subscrition in teridal

Actual Results:Nothing

Does the problem occur:Only did once
Every time? Or how often?
In other games?
In other user accounts?
On other computers?

When does the problem NOT occur?

Did the problem NOT occur in any earlier versions? If so, what was the last version that worked? (Visit http://www.byond.com/download/build to download old versions for testing.)

Workarounds:

That transaction did not come through on our end (that is, we never received the $12). According to the picture you provided, it is "pending". Please contact the support for your gift-card to see what this status means.
BTW, better to deal with this sort of report at http://www.byond.com/support/