ID:78840
 
Resolved
resolved by user
BYOND Version:450
Operating System:Windows Vista Home Premium
Web Browser:Firefox 3.5.2
Status: Resolved

This issue has been resolved.
Descriptive Problem Summary: Clicking the BYOND Application loads however it takes about an hour sometimes more sometimes less for the pager and games tab to load.

Numbered Steps to Reproduce Problem: Open BYOND


Expected Results: Should load pager and game tabs immediately rather than waiting

Actual Results: I have to wait for BYOND to load, which means I cannot login any game (except chatters being the exception) and cannot load my own games without being locked in as a guest

Does the problem occur:
Every time? Or how often? Everytime since my update to 450
In other games? Yes
In other user accounts? Yes
On other computers? No

Workarounds: Load BYOND up as soon as you turn your computer off, or use a different computer in the house.

That is very odd. If the pager isn't loading and games aren't authenticating your key, you aren't contacting the hub, which usually means a firewall issue. Although I have no idea why it would then load after an hour. Typically new releases are blocked by firewall programs because the firewall sees a different piece of software that needs to be explicitly allowed. You should be able to configure that if it is the problem. http://www.byond.com/help has an article on this.
I had this problem before I restored my computer. It wasn't a DNS issue for me but a poorly maintained windows. which is what led me to restore. Afterwards, it runs smoothly.
Appreciate the help guys, it went from taking an hour to load to taking about 5 to 10 minutes to load, I guess i'll take that lol.