So at work today, a client gives me a call complaining her internet is down.
Me: Hello, IT Support, how can I help?
Client: Hi my internet has gone down, is there a problem with the internet?
Me: Not that I know if, let me have a look for you.
Client: okay thanks
-I check the status of the catalyst switches-
Me: It seems that catalyst 5505 is down, I'll have to log it with our technicians. Can I offer you a temporary wi-fi connection in the meantime?
Client: Sure, just e-mail me the details.
Me: ... are you sure?
Client: Yeah.
Me: How do you plan on getting the details?
Client: By reading my e-mails, duh?
Me: How do you plan on getting your e-mails?
Client: By ... oh. The magical e-mail fairies will bring them to me?
Me: Haha, yeah. Maybe they'll fix the catalyst too?
Client: Hopefully!
Me: I'll bring the wifi details down to you in a moment, [her name]. Thanks for calling.
Client: Bye!
-click-
I think this is good enough to submit to http://www.notalwaysright.com. Not sure though.
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As I say, you can meet the most... strangest (and dumbest) people in customer service.