ID:29503
 
Keywords: angst, html
I find it rather ironic that just moments after completing the transfer of my domain from my former webhost (I say "webhost" loosely) to my new webhost, I can no longer access my former webhost's website at all -- I don't mean my back end, but I mean their exposed-to-the-internet actual main website where they sell their product in the first place. I was fed up with their service and quit in advance, but apparently I had the "sinking ship" sense because their site disappeared entirely just after I abandoned it.

Oh, and they still hadn't fixed that phishing thing. =P


Anyone who's interested can navigate to http://newtopia.jtgibson.ca/phpBB2/ (same address as always) to use the forum again. Yeah, it works now! It took a little finagling because I had to manually import most of the records from the old database, using DELETE FROM or REPLACE TO on various records to ensure the process actually worked. Everything is back as it was, excepting the forum templates (subSilver only right now... I'll install Neon in just a few shakes).

I was rather surprised that as soon as I came back to the forum, I saw two spammer-accounts already... Thankfully, I have email confirmation in place; those emails go to dead ends, so they can never complete their registrations and it just takes a few seconds out of my life to hit my Delete button on the users as I spot them in the memberlist.
Yay!
You were their sole remaining customer, the only thing propping up their business. :P
Stinks when web hosts go under. I had that happen to me and they took all my files with it (I was too lazy to ever do a full backup). That's why I've been staying with Network Solutions ever since. A name like that isn't likely to go under anytime soon.
Nah, it was just the website that was down, and it came back within twenty minutes. If I'm to believe their website, they have a pretty huge facility with direct access to the North American backbone, so I doubt they'd fold overnight without a peep. I just thought the timing was kinda funny.

Network Solutions has been railed on by the Better Business Bureau because the used misleading coupons sent to people who owned web domains, claiming that their domain was expiring -- and in only small print, they mentioned that renewing the domain using the card they sent would be a transfer to Network Solutions. People assumed the cards were from their current providers, then felt cheated when Network Solutions thanked them for their transfer.


They sent me an email asking me why I switched providers, for customer service reasons. I'm trying to decide which wry response I should give:

1) "Well, I was taught that if you don't have anything nice to say, you shouldn't say it."

2) "I have concerns about the security (or lack thereof) on your servers after a user was able to write links into [long list of web pages, including cpanel and the server's own homepage]."

3) No response at all.

I'm tending towards option 3, because I'm Canadian and I find it difficult to say mean things to people who are just doing their jobs. =/
I'd go with number 2, because then there's the possibility that somebody actually will do their job. They might take this whole "puh-huh-ish-lizing???" thing you clearly made up to annoy them more seriously if it's linked to the end of your account. :P
I'm with Hedgemistress. There is always the chance that it will make them realize that they have a serious issue and work towards resolving it. Either that or it'll just be totally disregarded. :)

As for the Network Solutions domain transfer thing... that stinks! I've had other people do that to us at work and my boss almost fell for it. I had to point the transfer part out to him. I think that that is a very sneaky and vile thing to do.
I've been getting the Network Solutions cards since I first registered my first domain. I'd love to say I think a company that needs to engage in cheap tricks like that is bound to fold... but I'm afraid the opposite is probably true. As long as it's technically legal, they'll thrive with it.

It works on the same principle as a lot of outright scams, such as sending a large company an invoice for parts/services they neither ordered nor received... knowing that most times, the person who signs off on such things and cuts the check is not a person involved with the actual operations. The main difference is that NS is actually providing a "service" for the money... a misrepresented service of dubious value (as the current registrar would no doubt inform the customer of upcoming expiration anyway, in order to keep the account going), but a service nonetheless.
As I expected, it was totally disregarded. They went ahead and mentioned that my new host would also be subject to the same vulnerability.

Even ignoring that fact, though, there's a major difference between them and my new host... I can now actually (*gasp*) access my cPanel without the connection timing out!
I got a letter from the Domain Registry Association of America along those lines recently. "YOUR DOMAIN IS EXPIRING!!!! ACT NOW OR LOSE YOUR DOMAIN!!!!"

*Thiswilltransferyourdomaintousyousucker.
Crispy wrote:
I got a letter from the Domain Registry Association of America

That's the one that kept hounding us at work.