ID:2119411
 
BYOND Version:510
Operating System:Windows 10 Home
Web Browser:Chrome 51.0.2704.103
Applies to:Dream Seeker
Status: Open

Issue hasn't been assigned a status value.
Whenever I try to open sigrogana legends 2 or Xenosphere my dream seeker simply crashes with the screen graying out and not responding if an add plays and just simply closing itself if no add plays. Ive tried running it in an older version of byond I've tried reinstalling byond and it hasnt made a difference the only way I am able to connect is through the web client which doesnt work very well. :

1. Open byond 2. Click play on one of the mentioned games. 3. It crashes:


A gray screen or the game to close itself :


The problem happens 100% of the time for me ive tried several hundred times on any account on my pc but not on any other pc even using the same accounts.


I've never tried playing this game on this laptop before so I'm not sure if its something related to my computer just seems strange that it only happens on these two games and i made a post about it on the SL2 forums and was told to bring it here


If you're getting a crash, please post the details from the Windows event viewer.
Log Name: Application
Source: Application Hang
Date: 7/23/2016 5:00:32 PM
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-O2GB039
Description:
The program dreamseeker.exe version 5.0.510.1347 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 2fc
Start Time: 01d1e524b5f9051c
Termination Time: 10
Application Path: C:\Program Files (x86)\BYOND\bin\dreamseeker.exe
Report Id: 7d07c4b7-5118-11e6-90d8-086266b78ef7
Faulting package full name:
Faulting package-relative application ID:

Event Xml:



1002
2
101
0x80000000000000

6918
Application
DESKTOP-O2GB039



dreamseeker.exe
5.0.510.1347
2fc
01d1e524b5f9051c
10
C:\Program Files (x86)\BYOND\bin\dreamseeker.exe
7d07c4b7-5118-11e6-90d8-086266b78ef7




55006E006B006E006F0077006E0000000000

I'm Sorry I took so long to respond was out of town for the last two days
No problem; so was I.

The info you've got is from an application hang, not a crash. The most likely cause of a hang is your antivirus software, or other security software, interfering. Avast has had particular trouble with BYOND. Make sure all of the files in BYOND's bin folder are in the exceptions list for your antivirus software.
Alright I tried that I made sure everything was excluded in windows defender and just uninstalled Norton but its still doing the same thing. If you have any other ideas i would be really grateful.