Can anyone help? I have a wireless router.
I tried changing the frequencies but no luck, and my wireless phone has no options of the sort.
ID:184067
 Jan 11 2007, 2:33 pm
|
|
I'm certain it's the phone. It rings, and I hear my mother greet the caller with "Hello" everytime before I get kicked off! :[
I'll look around though. Anyone else's input is still welcome! :] | |
Are you running DSL as your internet connection? If that's the case, it could be that the phone doesn't have a DSL filter on the cord, which would knock off the internet anytime that phone is picked up.
| |
You might not have a DSL filter, although I doubt it. It's basically just a small box that plugs into the phone socket in the wall, then you plug your phone cable AND your DSL connection cable into it. Anything over a certain frequency ends up at the phone (Notably the audable ones), and higher stuff ends up at your Router I believe.
If you don't have one, what usually happens is the DSL holds a connection, at higher frequencies, but when audable data is sent, the phone picks this up, the current in the phone line (and extension lines) drops, and the DSL bombs out. If you need to get a filter, work out how many phone sockets you are using, then buy a filter for each socket you use. It's usually my last point which gets people, DSL providers give you a Router and maybe 1/2 filters, but people don't realise they need one filter per socket they are using on that phone line. If it's a cordless phone, the frequency of it may affect your signal (Which is probably what you first thought it was), however it doesn't usually get so bad as to disconnect you from the Router. Try calling the house maybe, and watch your Router's little 'internet connection' light as you pick up. If it tells you that you are not connected, chances are it's a filter/line problem. | |
He didn't really specify, so I decided to assume DSL, as it presents more connection related problems.
| |
this sounds more like the phone is plugged into the wrong spot somewhere - the wireless phone and wireless router should have fairly different frequencies.
if you can check each device for the frequencies of each, and they are the same, then try different channels (usually there are 6-12 channels) for the router. if that still does not work, then get a different router with a different frequency range (though that's probably not too easy since such ranges are predetermined by government agencies for specific devices). also try plugging in the computer directly to the router or your net connection with an ethernet cable. if the problem still persists, then my above theory that the phone is plugged in wrong someplace has merit. | |
digitalmouse wrote:
the wireless phone and wireless router should have fairly different frequencies. Au contraire! WiFi runs at 2.4 GHz, and there are plenty of cordless phones that run at the same frequency. I'd be willing to bet that if he looks, he'll find that the phone is indeed a 2.4 GHz phone. The solution is to get a different phone, preferably one that runs at 5.8 GHz (though a 900 MHz phone would also be fine). http://www.wi-fiplanet.com/tutorials/article.php/2191241 One thing to try before running out and buying a new phone is switching the channel that the WiFi and/or phone operates on. Sometimes this will help, but it depends on the phone. If the phone uses a wide enough band, it may stomp on the WiFi no matter what channels are used. | |
I have had the same problems with my WiFi in the past. 2.4GHz phone + WiFi = Bad connection all around. We actually had the phone base about 3 foot from one of the computers connected through wifi. We ended up replacing the phones with some nice 5.8GHzs and we are far better off. Microwaves can also interfere with the 2.4GHz band, so best to keep your router out of the kitchen. Our 2.4 phones would go crazy around it, but the 5.8 aren't affected at all.
| |
<font color="blue">Mike H wrote:
digitalmouse wrote: oh i agree, but (and this is why i said '...should have fairly different frequencies...') from my experience around here (granted it's not the US) wifi and cordless phones tend to not cover the exact same range. and, as i mentioned, if it does then changing the wifi channel may help. | |
i had a neighbor who had the same problem.
I jumped the channel on the wifi from channel 4 or whatever upto 11 and it stopped the problem of being d/c. However, the download speed dropped to half when someone was on the phone. So if someone in your house lives on the phone, you may wanna get one of those fancy 5.8ghz models:P | |
I guess I have to buy new phones then!
| |
Also search around the internet for people having similar problems. That usually sorts out my networking issues pretty fast.