Can't go Public

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ID:293753
 
Jul 7 2009, 12:16 pm
BYOND Build Number:443.1021
Operating System:Windows XP
Video/Graphics Card:Unknown
Game Hub/Link:N/A
Internet Connection Type:Wireless
Firewalls/Routers:Windows Firewall

Problem Description:When I log into byond it says Logged in as Situs67[Offline] and stays that way, never making me public. This just happened after downloading this new version. The previous versions worked perfectly fine. I have no idea what the problem is and would really appreciate some help. Thanks!

Steps to Reproduce Problem:I click on the byond icon on my desktop, log in, and I never go public.
Jul 7 2009, 9:26 pm
Please have a look at this article.
Furthermore, ensure that your firewall is not 'hash checking' for the version number of BYOND to determine accessibility to the internet.
Jul 8 2009, 9:26 am
In response to Schnitzelnagler
Well I read the article and my firewall says it's already on the exception list. I took it off the exception list then put it back on and still nothing. After i turned the firewall off to see if that would help any and that didn't work either.
Jul 9 2009, 1:12 am
In response to Situs67
You say that you read the article, but you do not mention if you followed the advice/instructions.
Jul 9 2009, 8:34 am
In response to Schnitzelnagler
Yeah I followed them all, even renaming the cfg file and deleting the cache
Jul 9 2009, 10:00 am
In response to Situs67
When you open the pager, do you have 'Save account for offline access' selected?
If so, is there a key.txt file in the folder where you found the cfg sub-folder?
Jul 11 2009, 6:14 pm
In response to Schnitzelnagler
'Save account for offline access' is selected. However, the key.txt is not in the folder
Jul 11 2009, 9:53 pm
In response to Situs67
Try disabling the option and then connecting.
Jul 12 2009, 12:34 pm
In response to Schnitzelnagler
After disabling the option and attempting to connect it says: "BYOND Hub: Connection failed"
Jul 12 2009, 9:40 pm
In response to Situs67
Aha, so we are kind of one step further now.
Could you please try these instructions.
Thank you in advance.
Jul 13 2009, 12:40 pm
In response to Schnitzelnagler
I followed those instructions and it doesn't seem to do anything.
Jul 14 2009, 1:57 am
In response to Situs67
There is something preventing BYOND from connecting to the hub.
This could either be software, such as a firewall, or your router. Are you sure that you have only one firewall?
Jul 14 2009, 7:40 am
In response to Schnitzelnagler
I can't seem to find another. I used to have Norton but that was uninstalled a long time ago
Jul 14 2009, 9:34 pm
In response to Situs67
Does your router have any restrictions?
Jul 15 2009, 9:34 am
In response to Schnitzelnagler
Not that I know of
Jul 16 2009, 12:33 am
In response to Situs67
Well, there has to be something on your computer opposing a restriction. And there are not that many possibilities.
I'm sorry, but...
Jul 16 2009, 5:22 am
In response to Situs67
Situs67 wrote:
Not that I know of

Every modern modem will double as a router now days (or at the very least: most).

You also state your internet connection type is wireless. Is that via a wireless router or from a wireless access point plugged into the network which also has a router?

I've noticed that some wireless access points will double as wireless routers (man it's irritating...); if that is your case, you will need to forward a port on that.

Your router comes with a built in firewall to better protect your network from threats, as such, you will have to forward ports in order for applications on the internet to talk to applications on your computer. Normally, if your computer initiates the communication, the router will let it though. This isn't always the case as virus' have been known to do this.

As such, you'll need to forward a port for your pager within your modem/router in order to let it communicate with BYOND.

Go to your router with a pen and paper and write down the brand and model number. Then head to http://www.portforward.com and look up the corresponding router model. That site will tell you how to forward ports for BYOND. Once you've done that, you'll need to apply the port to the pager via File -> Preferences -> Advanced and setting the Pager Port to the same number you used in your router.
Jul 17 2009, 7:47 am
In response to Tiberath
Ah! Thanks! After doing everything and it not working i just randomly decided to restart my computer and it worked.
Jul 28 2009, 2:10 am
In response to Schnitzelnagler
I hava the same problem and restarting computer isnt helping either.I've tryed everything you wrote here but nothing :(
Jul 28 2009, 2:14 am
In response to Rooyall
Greetings Rooyall.

You haven't provided enough information/ignored the forum template and as a result of this, we are unable to help you. In order to be of any real assistance, we need to know as much detailed information about your computer as possible.
Please consult All about the BYOND Help Forum if you are unsure on how to fill out any of the template fields.

Once you are sure you have enough information, please create a new thread with all the information you can. From there, we'll see if we'll be able to help you solve your problem.

Yours sincerely,
Schnitzelnagler.
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