Linux web client doesn't load

ID:1670943
 
Aug 31 2014, 10:40 pm
BYOND Version:507.1251
Operating System:Linux
Web Browser:Chrome 36.0.1985.143
Applies to:Webclient
Status: Unverified
Thus far we've been unable to verify or reproduce this bug. Or, it has been observed but it cannot be triggered with a reliable test case. You can help us out by editing your report or adding a comment with more information.
Descriptive Problem Summary:
In Chromium (Chrome), attempting to connect to the web client gets a blackscreen, I can see the interface load for a split second, then it attempts to play an advertisement, and I get stuck at a blackscreen without any ads loaded.

http://i.imgur.com/PG7TQTh.png

Ad-Blocker was disabled.

Setting DOM load callback webclient.dart.js:11208
Creating byond function and module webclient.dart.js:11208
Adding bind and curry functions webclient.dart.js:11208
Creating skin module webclient.dart.js:11208
Creating prompt function and module webclient.dart.js:11208
Creating lightbox module webclient.dart.js:11208
Creating event module webclient.dart.js:11208
Creating byond.fn methods webclient.dart.js:11208
Creating byond.winsetfn methods webclient.dart.js:11208
Checking for DOM load webclient.dart.js:11208
Adding listener for DOM load event webclient.dart.js:11208
DOM load event webclient.dart.js:11208
DOM load detected webclient.dart.js:11208
DOM loaded webclient.dart.js:11208
Creating client webclient.dart.js:11208
Setting host and port webclient.dart.js:11208
Doing reset webclient.dart.js:11208
Creating byond function and module webclient.dart.js:11208
Adding bind and curry functions webclient.dart.js:11208
Creating skin module webclient.dart.js:11208
Creating prompt function and module webclient.dart.js:11208
Creating lightbox module webclient.dart.js:11208
Creating event module webclient.dart.js:11208
Creating byond.fn methods webclient.dart.js:11208
Creating byond.winsetfn methods webclient.dart.js:11208
Checking for DOM load webclient.dart.js:11208
DOM has already loaded webclient.dart.js:11208
DOM load detected webclient.dart.js:11208
DOM loaded webclient.dart.js:11208
Begin render loop webclient.dart.js:11208
Getting user ID webclient.dart.js:11208
Opening Websocket webclient.dart.js:11208
Client creation complete webclient.dart.js:11208
Removing listener for DOM load event webclient.dart.js:11208
Socket: open webclient.dart.js:11208
Version: 507, 498 webclient.dart.js:11208
Begin loader setup webclient.dart.js:11208
StageXL render engine : Canvas2D webclient.dart.js:11208
Adding items to loader webclient.dart.js:11208
Loader creation finished webclient.dart.js:11208
All resources loaded webclient.dart.js:11208
Beginning skin load webclient.dart.js:11208
Loading byondprompt alert webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondprompt any webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondclass browser webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondclass button webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondclass child webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondprompt color webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondclass info webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondclass input webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondclass label webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondclass map webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondprompt message webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondclass output webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondclass pane webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondprompt text webclient.dart.js:11208
2
Loading styles webclient.dart.js:11208
Generating default styles webclient.dart.js:11208
Filling skin HTML webclient.dart.js:11208
Loading skin webclient.dart.js:11208
Loading map webclient.dart.js:11208
StageXL render engine : WebGL webclient.dart.js:11208
Ready to begin play webclient.dart.js:11208
Aug 31 2014, 10:52 pm
This is my bug report.
Aug 31 2014, 10:55 pm
Does this link work for you? It runs on the latest 1251 linux.
http://www.byond.com/play/208.113.204.136:33638
Aug 31 2014, 10:57 pm
Nope.

I see the loading resources bar, then just a black screen.

Setting DOM load callback webclient.dart.js:11205 Creating byond function and module webclient.dart.js:11205 Adding bind and curry functions webclient.dart.js:11205 Creating skin module webclient.dart.js:11205 Creating prompt function and module webclient.dart.js:11205 Creating lightbox module webclient.dart.js:11205 Creating event module webclient.dart.js:11205 Creating byond.fn methods webclient.dart.js:11205 Creating byond.winsetfn methods webclient.dart.js:11205 Checking for DOM load webclient.dart.js:11205 Adding listener for DOM load event webclient.dart.js:11205 DOM load event webclient.dart.js:11205 DOM load detected webclient.dart.js:11205 DOM loaded webclient.dart.js:11205 Creating client webclient.dart.js:11205 Setting host and port webclient.dart.js:11205 Doing reset webclient.dart.js:11205 Creating byond function and module webclient.dart.js:11205 Adding bind and curry functions webclient.dart.js:11205 Creating skin module webclient.dart.js:11205 Creating prompt function and module webclient.dart.js:11205 Creating lightbox module webclient.dart.js:11205 Creating event module webclient.dart.js:11205 Creating byond.fn methods webclient.dart.js:11205 Creating byond.winsetfn methods webclient.dart.js:11205 Checking for DOM load webclient.dart.js:11205 DOM has already loaded webclient.dart.js:11205 DOM load detected webclient.dart.js:11205 DOM loaded webclient.dart.js:11205 Begin render loop webclient.dart.js:11205 Getting user ID webclient.dart.js:11205 Opening Websocket webclient.dart.js:11205 Client creation complete webclient.dart.js:11205 Removing listener for DOM load event webclient.dart.js:11205 Socket: open webclient.dart.js:11205 Version: 507, 498 webclient.dart.js:11205 Begin loader setup webclient.dart.js:11205 StageXL render engine : Canvas2D webclient.dart.js:11205 Adding items to loader webclient.dart.js:11205 Loader creation finished webclient.dart.js:11205 All resources loaded webclient.dart.js:11205 Beginning skin load webclient.dart.js:11205 Loading byondprompt alert webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondprompt any webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondclass browser webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondclass button webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondclass child webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondprompt color webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondclass info webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondclass input webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondclass label webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondclass map webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondprompt message webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondclass output webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondclass pane webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondprompt text webclient.dart.js:11205 2 Loading styles webclient.dart.js:11205 Generating default styles webclient.dart.js:11205 Filling skin HTML webclient.dart.js:11205 Loading skin webclient.dart.js:11205 Loading map webclient.dart.js:11205 StageXL render engine : WebGL webclient.dart.js:11205 Ready to begin play
Aug 31 2014, 11:05 pm
Very weird.. it works fine for me, also from Chrome. I have to go to sleep now but we'll try to debug it with you this week.
Sep 1 2014, 8:57 am
FS, do you have the same issue in IE or Firefox?

I'd also like to know what version of Flash you have installed. If it's not up-to-date, does the problem go away after you update?
Sep 6 2014, 10:20 pm
Tom changed status to 'Unverified'
Sep 6 2014, 10:27 pm
In response to Lummox JR
Lummox JR wrote:
FS, do you have the same issue in IE or Firefox?

I'd also like to know what version of Flash you have installed. If it's not up-to-date, does the problem go away after you update?

I cannot test this in IE for obvious reasons.
Firefox acts the same way.

Any more information that would be helpful in debugging?
Sep 6 2014, 10:29 pm
The Firefox issue is apparently new, so we'll test that this week. IE worked, at least in the past. Is there some new issue there? Flash won't be a requirement in an upcoming build as we have a mobile fallback.
Sep 6 2014, 10:33 pm
I am unable to test IE within Linux, as there is no IE for Linux.
Just tested in Chrome with all extensions disabled.
Encountering the same issue.
I see an interface load up in the background, but then goes to a black screen.
The host says I am connected via his Dream Daemon console.
Sep 6 2014, 10:37 pm
Do you get the ad?
Sep 6 2014, 10:51 pm
Flame Sage wrote:
I can see the interface load for a split second, then it attempts to play an advertisement, and I get stuck at a blackscreen without any ads loaded.

I do not see any advertisements.
Sep 6 2014, 10:52 pm
Ok, so it probably is an issue with the ad. Kozuma should retry with ads-off. I've given you a membership so you can test too.
Sep 6 2014, 10:54 pm
Kozuma just posted the bug report on my behalf.
I'll test now.
Sep 6 2014, 10:56 pm
Appears to work under Linux now.
So when we make the move to HTML5 advertisements, this will be a non-issue?

Sep 6 2014, 11:01 pm
Yes, we'll get that out this week. I know that there is still some loader issue regardless of ads because I'm seeing it on the iPad, so we'll get that fixed too. I thin by the end of this week, we'll have a pretty stable version, and then we'll move onto optimization.